Join the #BuildWithBuildAgent Challenge! Get recognized, earn exclusive swag, and inspire the ServiceNow Community with what you can build using Build Agent.  Join the Challenge.

Changing Variable Attributes in Portal Widget

kkaufmann
Tera Contributor

For catalog items on our service portal, I am able to include the User ID with the User's Name for a reference field that is referencing the sys_user table.   I do that by setting the Variable Attributes to: "ref_auto_completer=AJAXTableCompleter,ref_ac_columns=user_name,ref_ac_order_by=name"

find_real_file.png

How can I do this for a Portal Widget?   Specifically, I would like the User ID to be visible on the reference of "Requested For" on the sc_cart page.

find_real_file.png

5 REPLIES 5

Goran WitchDoc
ServiceNow Employee
ServiceNow Employee

Hi Kurt,



This is a property that you can set.


If you go to properties within the Service Catalog:


find_real_file.png


If you scroll down pretty far, you find this:


find_real_file.png



Here you can specify which columns you want to show in the requested for drop down like this:


find_real_file.png


Hmmm



find_real_file.png



find_real_file.png


That is weird.



I did what you did and got this:


find_real_file.png



what release/patch are you on? This seems as a bug.


Hello.

I am currently facing the same problem. I noticed that there is a difference between "request for" and "requested for". In the two step checkout I only get the "requested for" field, and I can not adjust the values ​​there. Where can I see the "request for" widget?

 

Greetings, Christoph