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Character Counter for multi line text variable in Service catalog - on service portal

Sai Kumar P
Tera Guru

Hi, Need a real time character counter for a multi line text variable. this should be set to only for a particular catalog item. Searched in community, not much of help
thanks in advance
@Chuck Tomasi 

5 REPLIES 5

DUGGI
Giga Guru

@Sai Kumar P  try the below script, just an idea.

 

function onLoad() {
  // Replace "text_area" with the ID of the multi line text variable
  var element = gel('text_area');

  // Add an event listener to the element to update the counter in real-time
  element.addEventListener('input', function() {
    var remainingChars = 200 - element.value.length;

    // Replace "char_count" with the ID of the HTML element that displays the character count
    gel('char_count').innerHTML = remainingChars + " characters remaining";
  });
} 

 

@Sai Kumar P  can you help me please.iam unable to implement this.

Hi @Vinya Jakkula @Sai Kumar P 

try this:
https://docs.servicenow.com/bundle/washingtondc-platform-administration/page/administer/reference-pa...

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Hi @Satishkumar B  it will applicable only on forms like problem , change, incident like backend.but I required on catalog forms variables which is multiple line text.