Hi All,
I was having one issue when i hit the below payload using REST EXPLORER then characteristics were getting created but when i click on the approve button again characteritcis are getting created with empty values , can anyone help me what can be reason.
{
"orderDate": "2026-03-01T22:36:20.000Z",
"priority": 4,
"orderCurrency": "USD",
"channel": [
{
"id": "58ad5522c3702010df4773ce3640ddb2"
}
],
"relatedParty": [
{
"id": "8679ede51bfa79541e63dca7b04bcb0d",
"@type": "RelatedParty",
"@referredType": "Customer"
}
],
"productOrderItem": [
{
"id": "1",
"action": "add",
"quantity": 1,
"product": {
"@type": "Product",
"productCharacteristic": [
{
"name": "Speed Profile",
"value": "100 Mbps"
},
{
"name": "Wall Type",
"value": "Double Brick"
},
{
"name": "4WD required",
"value": "No"
},
{
"name": "Building Height",
"value": "Single Storey"
},
{
"name": "IduType",
"value": "Wifi and Ethernet"
},
{
"name": "Installation Type",
"value": "NBN Co Install"
},
{
"name": "Mobile Reception",
"value": "Yes"
},
{
"name": "NtdType (aka ODU Type)",
"value": "Pro (default)"
},
{
"name": "Roof Type",
"value": "Tile"
}
]
},
"productOffering": {
"id": "9c36785a473b365074fcb922036d43db",
"internalVersion": "1"
},
"state": "new"
}
]
}
this is my payload and attaching the snip of the duplicate characteristics created
