Chat not translating to user from english to german

Community Alums
Not applicable

Hi,

 

When User chats with an agent , user sends message to agent ,agent receives mesage but when agent sends message to user ,its showing  ABC user is assigned but message is not being displayed to user sent by agent?

 

 

2 REPLIES 2

Vinuthna Ammana
Mega Guru

Are you using Dynamic Translation - Agent chat plugin?

Regards,
Vinuthna

Community Alums
Not applicable

I guess yes.PFA for reference.