Chat Window/Virtual Agent is not working. Same msg everytime "Thank you for using our support chat."

pranavagarw · ‎07-30-2025

Always showing this message, not able to chat or send any type of message.

Thank You.

GlideFather · ‎07-30-2025

please re-attach your screenshot once again, please use the clip icon, due to the Community moderation your screenshot is not visible (not your fault😞

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Dr Atul G- LNG · ‎07-30-2025

I thought I was the only one facing the issue, but it seems the issue still persists.

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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pranavagarw · ‎07-30-2025

@GlideFather Sure

pranavagarw · ‎07-30-2025

I am reattaching the screenshot.