The CreatorCon Call for Content is officially open! Get started here.

check if all child are closed

Sharique Azim
Mega Sage

How to find     all   the task(sc_task) under ritm table whose state is say pending .I want this to be reflected in the parent(ritm )[the state of ritm also changes to pending] only if ALL are pending ,else ritm stays in the same state like previously it was.

piece of my code:

var tsk=new GlideRecord("sc_task");

tsk.addQuery('request_item',current.request_item);

tsk.query();

while(tsk.next()){
if(tsk.state=="6"){

var itm= new GlideRecord("sc_req_item");

itm.addQuery('sys_id',current.request_item);

itm.addQuery('active',true);

itm.query();

if(itm.next()){

itm.state= '6';//also has the same value to avoid confusion.

itm.update();

gs.addInfoMessage(itm.number+itm.state.getDisplayValue());

}
}

}

1 ACCEPTED SOLUTION

Abhinay Erra
Giga Sage

here you go. This should be an after business rule on sc_task table.





var tsk=new GlideRecord("sc_task");


tsk.addQuery('request_item',current.getValue('request_item'));


tsk.addQuery('state','IN','6');


tsk.query();


if(tsk.hasNext()){


var itm= new GlideRecord("sc_req_item");


itm.get(current.getValue('request_item'));


itm.state= '6';//also has the same value to avoid confusion.


itm.update();


gs.addInfoMessage(itm.number+itm.state.getDisplayValue());


}


View solution in original post

15 REPLIES 15

Im not closing the task but changing   states in parents