Check state change in flow designer

NirupamH1
Tera Contributor

Hello Everyone,

 

I have a requirement that whenever state of incident changes from resolved to in progress a record should be created...but due to some requirements I can't put this condition in trigger condition of flow....What should I use so that I can check state change inside the flow because "if" statement only has "is" and "is not" options.

 

Thanks and Regards,

Hrithik Nirupam.

7 REPLIES 7

hi @NirupamH1 Even i have the same requirement , i'm not able to achieve this so can you tell me how you configured that so that i can finish my requirement . 

Thanks 

Not applicable

Hi @NirupamH1 ,

 

you configure as below in the trigger condition.

 

HemanthM1_0-1703048244299.png

 

 

 

Not applicable

ok, if you can't put this in the trigger condition , take the previous state of the incident to a flow variaable before wait for condotion block and in the wait for condition check the current state and flow variable state to create a record, if this wouldn't work you can use Business rule and make use of previous.