Check state change in flow designer

[NirupamH1]

Hello Everyone,

I have a requirement that whenever state of incident changes from resolved to in progress a record should be created...but due to some requirements I can't put this condition in trigger condition of flow....What should I use so that I can check state change inside the flow because "if" statement only has "is" and "is not" options.

Thanks and Regards,

Hrithik Nirupam.

[Kiran Kumar m]

hi @NirupamH1 Even i have the same requirement , i'm not able to achieve this so can you tell me how you configured that so that i can finish my requirement . 

Thanks 

[Hemanth M1]

Hi @NirupamH1 ,

you configure as below in the trigger condition.

[Hemanth M1]

ok, if you can't put this in the trigger condition , take the previous state of the incident to a flow variaable before wait for condotion block and in the wait for condition check the current state and flow variable state to create a record, if this wouldn't work you can use Business rule and make use of previous.