Checklist - check for completion before status change allowed ...

[Zod]

Hi there,

we'd like to use the checklist templates on the incident form.

It would be quite good to force people to confirm (when trying to provide solution = state change) that there are still open checklist items ... .

Anything to be reused out there?

I think a client script on submit should be the most reasonable way ... other opinions?

[Raju Koyagura]

We have similar requirement and achieved using script include and called that in one of our BR (update).

[Zod]

could u provide the script include code??? That would be helpful!

Thank you.

[Raju Koyagura · Accepted solution]

Script Include:

var Test = Class.create();

Test.prototype = {

initialize: function() {

},

isChecked: function(id){

var gr = new GlideRecord("checklist");

gr.addQuery("document", id);

gr.query();

while (gr.next()) {

var gr_checkListItem = new GlideRecord("checklist_item");

gr_checkListItem.addQuery("checklist", gr.sys_id);

gr_checkListItem.addQuery("complete", false);

gr_checkListItem.query();

if (gr_checkListItem.next())

return false;

else

return true;

}

},

type: 'Test'

};

BR:

(function executeRule(current, previous /*null when async*/) {

var res=new Test().isChecked(current.sys_id);

if(res)

gs.addInfoMessage("Checklist is reviewed.");

else

gs.addErrorMessage("Please review the checklist.");

})(current, previous);

[Zod]

very cool - thank you.

Only thing I do not like at the moment is, that I cannot use confirm in a Business Rule as far I know ... so I cant let the user decide if to abort or not ...