Checklist task in playbook(2 checklist task present in playbook)

[nanditahiremath]

In my Playbook, I have created two checklist activities.

• For the first checklist activity, everything works correctly. When I select all checklist items, the task completes as expected.

• However, for the second checklist activity, I am facing two issues:

  1. The checklist is only visible to admin users, and not visible to non-admin users.

  2. When I configure the task with Parent-> Fraud Case, it automatically:

     • Shows the checklist items from the previous checklist activity
     • Auto-selects (ticks) all items
     • Automatically completes the task

[Tanushree Maiti]

Hi @nanditahiremath 

Refer this post for solution:

Checklist Won't Show on Playbook | Process Automation Designer (PAD)/Playbook/Workspace Experience 

Also check:

https://www.servicenow.com/docs/r/zurich/build-workflows/workflow-studio/checklist-task-activity.htm...

[nanditahiremath]

Hello Maiti , actually the solution u say tells that in task field we should add some data , but in 1st checklist i have added but in 2nd checklist if i add something in task field it 

• Shows the checklist items from the previous checklist activity
• Auto-selects (ticks) all items