Multi Row Variable Sets (MRVS) are overriding values on original row when you submit the request

[Gouri Lule]

Hello All,

I have created new catalog item and we have a requirement for Multi Row Variable Set (MRVS) but I am facing issue with it, while submitting the request I am adding different values for each row for example 3 rows, when I submit the request on RITM form I can see that the value of first 2 rows are overwritten by the last row values, which is not as expected. Ultimately on RITM form, I can see same values for all the rows. Also, I disabled the Catalog UI Policies & Catalog Client Script on the Variable Set but still issue is same. Kindly share your inputs or any suggestion to solve this issue?

[Brad Bowman]

It sounds like you have an onSubmit Catalog Client Script on the Catalog Item, or maybe a Client Script or Business Rule, or flow or workflow on the sc_req_item table that is making this change.  

[ashish0133]

Hi Gouri, 

I am getting the same issue, do you have any solution on that ? It is happening for me for Service Exchange for consumer. 

[Tanushree Maiti]

Hi @Gouri Lule 

Check if  Flow Designer or Workflow Editor , OR Business Rules filtered by Table: Requested Item [sc_req_item], OR any onSubmit catalog client script that targets or interacts with your MRVS variable name

incorrectly pushes the data globally or rewrites the first rows with the final iteration state.