Checkout button is not visible
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05-14-2023 07:01 AM - edited 05-14-2023 07:01 AM
Hi all need a help,
So the requirement is the Checkout button should be visible to users who is having knowledge role though they doesn't belong to the ownership group and the checkout button should be visible for a particular group based on category
1. checkout button for category network should be visible to the group A members irrespective of ownership group
2. checkout button for category hardware should be visible to the group B members irrespective of ownership group
Thanks in advance
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05-14-2023 05:31 PM
This looks like a duplicate of
https://www.servicenow.com/community/developer-forum/checkout-button-is-not-visible/m-p/2560717
anyway, I can't make out your image as it is too small. "buttons" may be a UI Action.
I believe you need to post more details on what your image is.
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05-17-2023 12:16 AM
Hi Bert,
The issue is even though we have given the groups can contribute the group members are not seeing the checkout button.
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05-17-2023 10:50 AM
Hi Shake,
Look at existing UI Actions in your instance. And study the content here: