Checkout button is not visible

Shake
Tera Contributor

Hi all need a help,

 

So the requirement is the Checkout button should be visible to users who is having knowledge role though they doesn't belong to the ownership group and the checkout button should be visible for a particular group based on category

 

1.  checkout button for category network should be visible to the group A members irrespective of ownership group

2.  checkout button for category hardware should be visible to the group B members irrespective of ownership group

 

Shake_0-1684072862895.png

 

 

Thanks in advance

3 REPLIES 3

Bert_c1
Kilo Patron

This looks like a duplicate of

https://www.servicenow.com/community/developer-forum/checkout-button-is-not-visible/m-p/2560717

anyway, I can't make out your image as it is too small. "buttons" may be a UI Action.

 

I believe you need to post more details on what your image is.

Shake
Tera Contributor

Hi Bert,

 

The issue is even though we have given the groups can contribute the group members are not seeing the checkout button.

Hi Shake,

 

Look at existing UI Actions in your instance. And study the content here:

 

https://docs.servicenow.com/search?q=UI%20actions