function createNewCase() {
if (g_form.modified) {
alert(new GwtMessage().getMessage('You have unsaved changes. Please save them to continue.'));
}
else if(g_form.getValue('state')=='draft')
{
alert(new GwtMessage().getMessage('A case cannot be created on a draft contract.'));
}else {
var params = ["sys_id=-1", "sysparm_view=case"];
if (typeof g_list !== "undefined" && g_list !== null) {
for (var prop in g_list.submitValues)
if (g_list.submitValues.hasOwnProperty(prop) && !g_list.doNotSubmitParams[prop])
params.push(encodeURIComponent(prop) + '=' + encodeURIComponent(g_list.submitValues[prop]));
}
var query = '/sn_customerservice_case.do?' + params.join('&') + '&sysparm_query=';
var subQuery = '';
var table = g_form.getTableName();
var sysID = g_form.getUniqueValue();
if(table == "customer_account")
table = "account";
else if(table == "customer_contact")
table = "contact";
else if(table == "service_entitlement")
table = "entitlement";
else if(table == "alm_hardware" || table == "alm_asset" ||table == "alm_consumable" || table == "alm_license")
table = "asset";
else if(table == "ast_contract")
table = "contract";
else if(table == "service_entitlement")
table = "entitlement";
else if(table.search("product_model") != -1)
table = "product";
else if(table == "change_request") {
if (g_list.getRelated() === 'sn_customerservice_case.change')
subQuery += "^" + "change=" + sysID;
if (g_list.getRelated() === 'sn_customerservice_case.caused_by')
subQuery += "^" + "caused_by=" + sysID;
} else if(table == "sn_install_base_sold_product")
table = "sold_product";
else if(table == "customer_project")
table = "project";
else if(table == "customer_project_task")
table = "project_task";
else if (table == "csm_household")
table = "household";
if(sysID){
if(query.length > 0)
subQuery+= "^" + table + "="+ sysID;
else
subQuery+= table + "="+ sysID;
switch(table){
case "sn_customerservice_case": subQuery+= getParent();break;
case "account": break;
case "contact": subQuery+= getAccount();break;
case "entitlement": subQuery+= getAccount() + getProduct() + getAsset()+getContract();break;
case "contract": subQuery+= getAccount();break;
case "asset": subQuery+= getAccount() + getModel();break;
case "default": break;
}
}
if(typeof nowapi !== 'undefined')
nowapi.g_navigation.open(query+subQuery);
else
window.location = (query+subQuery);
}
}
function getParent(){
var subQuery='^parent=';
if(g_list.getListName()=='sn_customerservice_case.sn_customerservice_case.parent')
subQuery+=g_form.getUniqueValue();
return subQuery;
}
function getAccount(){
var subQuery='^account=';
if(g_form.getValue('account'))
subQuery+=g_form.getValue('account');
return subQuery;
}
function getProduct(){
var subQuery='^product=';
if(g_form.getValue('product'))
subQuery+=g_form.getValue('product');
return subQuery;
}
function getModel(){
var subQuery='^product=';
if(g_form.getValue('model'))
subQuery+=g_form.getValue('model');
return subQuery;
}
function getContract(){
var subQuery='^contract=';
if(g_form.getValue('contract'))
subQuery+=g_form.getValue('contract');
return subQuery;
}
function getAsset(){
var subQuery='^asset=';
if(g_form.getValue('asset'))
subQuery+=g_form.getValue('asset');
return subQuery;
}
function getEntitlement(){
var subQuery='^entitlement=';
if(g_form.getValue('entitlement'))
subQuery+=g_form.getValue('entitlement');
return subQuery;
}
