Child Incidents - Service Portal widget
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
02-02-2024 11:37 AM
Hi all,
Trying to create a widget for the Service Portal, when the click on a button it generates a Child Incident of the current record that is on the page.
Once you click on an incident, you will go to the form page with the details of the incident.
Once there, I'm creating a new widget to create a child incident using the information from the current record.
I'm able to do it using an UI Action, but I wanted to do it using a widget.
This post here show how to create a widget to create an incident but not sure how I can get the details of the current record and then pass those to my new record.
Create Incident Widget - ServiceNow Community
Any suggestions will be appreciated.