Choice field displaying the value after updating the form.

[ican]

Use Case:

Choice Field:

Label: Test

Value: The quick brown fox jumps over the lazy dog near the river bank.

When I chose Test from the Choice and Update the form, it is showing in the choice field:

The quick brown fox jumps over the lazy dog near the river bank.

[Maik Skoddow]

Hi @ican 

as you did not provide a screenshot I will do it. I configured your field and everything works as expected.

Form view:

Choice List:

Maik

[ican]

Apologies for late reply.

The value should exceed the limit, like it is displaying "the quick brown..." then it will display the Choice Value instead of the Label.

[Maik Skoddow]

Sorry, don't get your point.

[ican]

Add more words into the value until it shows "..." then try updating it to that Choice field.

[Amit Verma · Accepted solution]

Hi @ican 

Please look on the below posts that might be helpful :

https://www.servicenow.com/community/developer-forum/dropdown-character-limit/m-p/1467643

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0719430

Thanks & Regards

Amit Verma