Choice field value Text with occuring with color

[Arundhati]

Hello Everyone,

I have an issue, 

We have a choice field named Channel in our incident form (Comes from task table) and a value Web is populated in blue color, I am not able to find out how this is happening, also checked the client scripts but didn't found anything can someone please help me with this.

Attaching screenshot for reference 

[Saranya K]

Hi @Arundhati 

Can you check the default value of Channel field if the default value is containing WEB which not part of choice in that case it will show like that.

If I answered the question, please mark helpful.

Thanks

[Swamy Malluri]

Hi @Arundhati ,

If Channel field value of current record is Web and Web choice was deleted from choice list then field value shows in Blue untill you change field value to different choice. 

Or check client script on Task table or Incident table which is adding choice to  channel field from client script.

If I could help you with your Query then, please hit the Thumb Icon and mark as Correct !!
Thank you

Swamy

[Wenhui]

Hi Arundhati,

The blue texts might indicate they are part of a different table, so task choices are black and incident choices are blue. I heard this from my friend and just tested it in my PDI; it seems to be the case.

Hope that helps!

Wen