Choice Values on Record Producer Not Translating to Spanish

[sravanku888]

Hi everyone,

I'm encountering issue with translations on a Record Producer in ServiceNow and hoping someone here might have some insights.

I have a Record Producer with a 'Select Box' type variable (e.g., "Name of the office equipment"). The choices for this variable are being populated dynamically from another table.

The challenge I'm facing is that the choice values themselves are not consistently translating to Spanish. For instance, if I have a choice "Computer" in English, and I've provided the Spanish translation "Computadora", it only displays in Spanish if the user's language is explicitly set to either English or Spanish. If the language is set to anything else (or perhaps defaults to English before switching), it might not show the Spanish translation.

What's working correctly:

The labels of the form variables themselves are translating perfectly to Spanish.
What's not working:

The actual choice values within the select box variable are not changing to Spanish as expected, especially when populated from another table.
Has anyone encountered this specific scenario before, particularly with choice values populated from a different table? Are there any specific translation settings, system properties, or best practices for handling translations of dynamic choice lists that I might be missing?

Any guidance or suggestions would be greatly appreciated!

Thanks in advance,