Dynamic Translation for record producer in HRSD

[AnjaliAnjal]

Dynamic translation for HRSD services form
As global employee accessing HRSD Services,
I want the form content to be dynamically translated into my prefered language, so that I can understand and complete HR-related tasks without language barriers.
Run translations using machine translator for HRSD Services form. Machine translation should be available in 4 language
French Canadian,German,simplied chinese and spanish.
How can we implement in servicenow instances we have 40+ record producers.

Could you please provide the solution for the same 

[Dr Atul G- LNG · Accepted solution]

Hi @AnjaliAnjal 

We are working with our client on this, so here’s what you need to do:

• Get the licensed translator provided and configure it in the system.

• Install the language-specific plugins as required.

• Open the KB articles to get them translated so that when users search, the results work correctly.

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0963935#:~:text=Go%20to%20'Tr....

https://www.servicenow.com/docs/bundle/zurich-platform-administration/page/administer/dynamic-transl...

[Dr Atul G- LNG · Accepted solution]

Hi @AnjaliAnjal 

We are working with our client on this, so here’s what you need to do:

• Get the licensed translator provided and configure it in the system.

• Install the language-specific plugins as required.

• Open the KB articles to get them translated so that when users search, the results work correctly.

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0963935#:~:text=Go%20to%20'Tr....

https://www.servicenow.com/docs/bundle/zurich-platform-administration/page/administer/dynamic-transl...

[Ankur Bawiskar · Accepted solution]

@AnjaliAnjal 

So basically you want to translate record producer, it's variables etc.

You can achieve this using ServiceNow Localization Framework.

Check below

Translation of Service Catalog items 

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