CI/Server Mapping query

[Community Alums]

Hi,

I have one question about mapping CI or server to specific business application or application service.

If the server is being used as a development environment, where can we link it to be used as a business application or as a development application service?

[Dr Atul G- LNG]

Hi @Community Alums 

My knowledge says, the environment is just a field on CI , you need to map to BA, and if you have a diferent BA for different env ( pratically not a case ) then map to Dev BA 

[Sohail Khilji]

HI @Community Alums,

In short:

in service mapping you will be mostly mapping servers realted to any service to a business application.

[AndersBGS]

Hi @Community Alums ,

The server should be mapped to the development application service which is then mapped to a business application. Basic, the Server is just iron - not a development environment itself. 

f my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

Best regards

Anders

[Slava Savitsky]

To relate different CIs to each other (e.g., Application Service to Business Application, Server to Application, etc.), you need to use the CI relationship editor. When choosing a relationship type, use ServiceNow's Common Service Data Model (CSDM) as reference.

Here are some links to the relevant product documentation articles:

Exploring the CSDM framework

Common Service Data Model – conceptual model

CI relationships in the CSDM

There are also quite a lot of examples covered in the CSDM Example Series on YouTube. For instance:

CSDM Example Series: Platforms
CSDM Example Series: Shared Tech and Client Compute services