CI to be auto populate on Affected CI and Impacted Services - Major Incident workbench

sugand
Tera Contributor

‎08-29-2023 09:38 AM

Hi,

Can you please guide on the below.
While creating the outage, the list of CIs chosen should auto populate in Affected CIs and Impacted Services.

 

sugand_0-1693327061931.png

 

Thanks,

Sugan

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MichelleLSP
Tera Contributor

‎02-19-2025 07:15 AM

Anyone? Im trying to get the Services and CIs to autopop based on the linked tickets and/or the information on the original ticket.

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Dr Atul G- LNG
Tera Patron
Tera Patron
In response to MichelleLSP

‎02-19-2025 04:18 PM

Hi @sugand 

I don’t think this is a good use case because it’s not necessary that all CIs are down, impacted, or affected. Marking all CIs in outage could significantly impact your commitments. Let’s reconsider this approach.

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