CI to be auto populate on Affected CI and Impacted Services - Major Incident workbench

[sugand]

Hi,

Can you please guide on the below.
While creating the outage, the list of CIs chosen should auto populate in Affected CIs and Impacted Services.

Thanks,

Sugan

[MichelleLSP]

Anyone? Im trying to get the Services and CIs to autopop based on the linked tickets and/or the information on the original ticket.

[Dr Atul G- LNG]

Hi @sugand 

I don’t think this is a good use case because it’s not necessary that all CIs are down, impacted, or affected. Marking all CIs in outage could significantly impact your commitments. Let’s reconsider this approach.