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CIs not reported by discovery sources is not working need your help to understand how to test in PDI

chaitanya2948
Tera Contributor

Hi Team,

 

In my PDI I am testing the CMDB 360 all widgets are loading data except this widget : CIs not reported by discovery sources

 

As per ServiceNow document 

 

Example: You configure 7 days for the setting. A Linux server CI named backup-linux.sea.com is reported by these discovery sources within the specified number of days:
  • ServiceNow - today.
  • ServiceWatch - 4 days ago.
  • AgentClientCollector - 8 days ago.

In this scenario, the CI shows on the CIs not reported by discovery sources card, since AgentClientCollector reported over seven days ago.

 

-After running the job I am unable to see the data in dashboards, please suggest how can we test above scenario?

 

Regards,

CK. 

1 REPLY 1

jack33
Tera Expert

Hi @chaitanya2948 did you get any solution?