We are working to manage Citrix Cloud licenses using ServiceNow. However, the current SAM Pro Citrix Publisher Pack supports only on-premises XenApp and XenDesktop applications. Out of the box, it handles only on-premises license servers through Discovery, and does not support entitlement and license management for Citrix Cloud.
Given that Citrix Cloud is not supported by the current Publisher Pack, has anyone been able to get SAMPro to successfully manage user/device licensing or faced this issue.
