Hi All,
We have a classification prediction model to predict Archive Reason. This model takes in input value from Call - Short Description, Description and Email From.
The model is trained on last 12 months of data. It predicts correct values for most of the calls but in some case it errors out saying
400: Results from Prediction were empty. Please make sure that at least one of the input fields specified in your solution definition [short_description,description,u_email_from] are not null and are valid in your input record [XXXXXXXXXXXXXXX]. Re-run the prediction once the check is complete and if the issue still persists, Please contact support for additional assistance.
I have checked, values provided in short_description, description and email from are valid values.
Unable to find out what could be wrong with it.
Any help is appreciated.
Thanks
