Hi!
I would like to make sure that if user changes >>assignment group<< to a different one, the >>Assigned to<< field is cleared out. Like this we are sure that only ppl from the assignment group can be assigned to the task.
Shall I use business rule to solve this?
thanks!
Hi @dev_K ,
I checked there is one OOB client script working on assignment group works on ONLOAD Firstly you can check your instance if this client script present or not, if not you can add that name "Empty assigned_to on group change"
You can create one client script and add below code
function onChange(control, oldValue, newValue, isLoading, isTemplate) {
if (isLoading)
return;
// Need to get the form value, in case it changes but then changes back to value in database (oldValue is always DB value)
if (oldValue != newValue)
g_scratchpad.formValue = newValue;
if (newValue === '' || newValue == null || oldValue != newValue || newValue != g_scratchpad.formValue) {
if(newValue && g_form.getValue("assigned_to")){
var groupLookupGr = new GlideRecord('sys_user_grmember');
groupLookupGr.addQuery('group.sys_id', newValue);
groupLookupGr.addQuery('user', g_form.getValue("assigned_to"));
groupLookupGr.setLimit(1);
groupLookupGr.query(groupLookupCallback);
} else {
g_form.setValue("assigned_to", "");
}
}
}
function groupLookupCallback(groupLookupGr){
if (!groupLookupGr.hasNext())
g_form.setValue("assigned_to", "");
}
Please refer below image
Please mark my answer correct and helpful if this works for you
Thanks and Regards
Sarthak
any ideas why this does not work? when i change the assignment group, the assigned to remains the same
