Client Credential Grant OAuth missing Grant Type Options

pedrams
Tera Expert

‎01-09-2025 12:57 PM

According to this article: https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1645212 

 

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However, starting from the Washington release, ServiceNow has introduced an option to support the "Client Credentials" grant type by linking it to a user in the OAuth Entity record.

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Screenshot 2025-01-09 at 12.55.00 PM.png

 

 

I am on the latest version and patch, on Xanadu but I do not see that option when setting up an OAuth application: 

 

Screenshot 2025-01-09 at 12.56.07 PM.png

 

 

What am I doing wrong? Why is this option missing? 

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MuzH
Giga Contributor

‎05-21-2025 08:42 AM

I had to implement this in our instance. This is what I did to get it to work 

  1. Create the glide.oauth.inbound.client.credential.grant_type.enabled system property. 
    1. https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1645212
  2. Add the "OAuth Application User" and "Default Grant Type" fields using Form builder 
    1. MuzH_0-1747841981453.pngMuzH_1-1747842001484.png

       

       

  3. Set Default Grant type to "Client Credentials"
  4. Set the Oauth Application User to user with correct Roles/Scopes to run desired API calls
    MuzH_2-1747842079442.png

     

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