Client script change filed to mandatory in workspace

[eyal abu hamad]

Hi all,

I have a client script that change a specific filed to mandatory.

MY PROBLEM IS : the filed is in other application than global and the client script must be in global because it wont work in csm/fsm worksapce if it is on other application.

so we have the following.
Filed : application  - Customer Service

client script : application - Global

and it must be client script because I make other condition via script to detriment if it is mandatory or not

this is the client script

this is the filed.

[Peter Bodelier]

Hi @eyal abu hamad 

What exactly is your issue? I guess it's not working in SOW?

You have views defined in your client script. SOW uses predefinced views. Make sure you use the right views in either SOW (Workspace View Rules), or your client script.

[eyal abu hamad]

I'm using the correct View, I checked on other fields and they worked because their application is Global.

Once again my issue is that I want to make the filed mandatory biased on a condition that I wrote in the script. the filed that I want to change to mandatory is on Application "customer service". If I wrote client script in Application "customer service" It well not work in the csm/fsm workspace.

how can I make the filed mandatory in csm/fsm workspace ?