Hi All,
I am in need of help for below onLoad client script which is written for sc_req_item table , the scope is RITM is getting created for catalog item in request table so based on the variables value of req type and application name in this RITM I need to set value of the cmdb_ci file on RITM.
My Req:
I req type is one of new, old or existing, then get value of application name and set the value of cmdb_ci field.
With below script its working only when the req type is new and for other two its setting blank value.
function onLoad() {
var item = g_form.getValue('cat_item');
var req_type = g_form.getValue('what_type_of_request'); // a select box field with with 4 choices(new, old, existing, modified)
var application_name = g_form.getValue('variables.u_application_name');// a reference field (referencing application table)which comes only when the request type is selected
if (item == '347ea76d97b51dd0bdc08f171153af8e' && (req_type == "new" ||req_type == "existing" || req_type == "old") {
g_form.setValue("cmdb_ci", application_name);
}
}
Thanks,
Ankita
