Client Script to clear currency field value in Service Portal

[Nichole L]

I have a currency field where, if the amount exceeds $1000, it should clear the value and displays a field message.  My onChange client script (see below) includes the following lines and works fine in the UI, but the field value does not clear in the Service Portal.  Any thoughts/ideas?

if(g_form.getValue('cost') > 'USD;1000.00') {

g_form.setValue('cost','NULL');

g_form.showFieldMsg('cost', 'Cost cannot exceed $1000', 'warning');

[Niklas Peterson]

Hi,

What is the UI type of your script? If it is Desktop it will not work on Portal.

Regards,
Niklas

[Nichole L]

It is currently set to All.

[Shruti]

Hi,

Make sure UI type is ALL on the client script

Or try to use g_form.clearValue('cost') instead of g_form.setValue('cost','NULL');

[Nichole L]

It is currently set to All, and does not work in the Portal