Client script to hide checkbox based off of user's department.

[galavodasal]

Hey all, for whatever reason, UI policies to hide a checkbox will not work in our dev (Helsinki) or prod (Fuji) environments. So, I tried to create a client script to show the field "fast_corp" if the user's department in the "requested_for" field matches one of the four in the script. If not, hide the icon. So by default, the icon should be hidden until a user with one of the four departments matches the script.

function onChange(control, oldValue, newValue, isLoading, isTemplate) {

  if (isLoading || newValue === '') {

  return;

  }

  var user = g_form.getValue('requested_for');

    if (user.department == "IT DEPARTMENTS" || user.department == "FINANCE DEPARTMENTS" || user.department == "Finance" || user.department == "SUPPLY") {

  g_form.setVisibile('fast_corp', 'true');

  }

else {

                g_form.setVisible('fast_corp');

          }

    }

I assume the dotwalking with the user variable didn't work.   Also, I tried removing the department condition and simply entered myself as the user and the checkbox was still showing up, no matter what user was entered.

[Abhinay Erra · Accepted solution]

Moreover I have   noticed that your onChange script is on fast_corp variable name. It should be   on requested_for not fast_corp.

[galavodasal]

Perfect, it was that along with using quotes instead of apostrophes. I owe you a drink or three. Thank you Abhinay and Steve.

[Abhinay Erra]

Glad I could help you can you please mark my response as correct and

close the thread.

On Friday, September 9, 2016, galavodasal <community-no-reply@servicenow.com>