Hello @dvass0107
Please try this onchange client script:
function onChange(control, oldValue, newValue, isLoading, isTemplate) {
if (isLoading || newValue === '') {
return;
}
//Type appropriate comment here, and begin script below
var ga = new GlideAjax("GetManager");
ga.addParam("sysparm_name", "callerMgr");
ga.addParam("sysparm_caller", newValue);
ga.getXMLAnswer(function(response) {
if (response) {
//g_form.addInfoMessage("response received");
var shortDesc = g_form.getValue('short_description');
g_form.setValue('short_description', 'Manager ' + response + ' - ' + shortDesc);
//g_form.addInfoMessage(g_form.getValue('short_description'));
}
});
}Script include:
var GetManager = Class.create();
GetManager.prototype = Object.extendsObject(AbstractAjaxProcessor, {
callerMgr: function() {
var callerId = this.getParameter('sysparm_caller');
var gr = new GlideRecord("sys_user");
if (gr.get(callerId) && gr.manager) {
return gr.manager.getDisplayValue(); // safer than .name
}
return '';
},
type: 'GetManager'
});Result:
Note:
- Make sure the new callers manager field is not empty.
- Script Include is client callable/ Glide AJAX Enabled. If not then create a fresh new script include with client callable/ Glide AJAX Enabled checked.
This is tested in my PDI, and it worked for me.
Hope this helps!
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