1 ACCEPTED SOLUTION
Hi @servicenow lath ,
It seems I missed UI Action Script last time, I attached this time 🙂 . And, I have updated the code to reflect the changes you asked.
Try using the following script.
UI Action - Script:
if(typeof window == 'undefined')
reAssignOnConfirmation();
//Server-side code
function reAssignOnConfirmation() {
current.update();
gs.addInfoMessage(gs.getMessage('{0} has been re assigned', current.getDisplayValue()));
action.setRedirectURL(current);
}
UI Action - Workspace Client Script:
function onClick(g_form) {
function proposeMIC(data) {
var workNotes = data.msg + "\n" + data.workNotes;
var notes = g_form.getValue('work_notes') + ' ' + workNotes;
var user = data.assignedTo;
var group = data.assignmentGroup;
g_form.setValue('work_notes', notes.trim());
g_form.setValue('assigned_to', user);
g_form.setValue('assignment_group', group);
g_form.submit('reassign_inc_ws');
}
var current_assignee = g_form.getValue('assigned_to');
var current_group = g_form.getValue('assignment_group');
var url = "/re_assign_custom.do?sysparm_stack=no&sysparm_user=" + current_assignee + "&sysparm_group=" + current_group + "&sysparm_workspace=" + true;
g_modal.showFrame({
title: getMessage("Re-Assign Incident"),
url: url,
size: 'xl',
height: '500px',
autoCloseOn: 'URL_CHANGED',
callback: function(ret, data) {
if (ret)
proposeMIC(data);
}
});
}
UI Page - HTML:
<?xml version="1.0" encoding="utf-8" ?>
<j:jelly trim="false" xmlns:j="jelly:core" xmlns:g="glide" xmlns:j2="null" xmlns:g2="null">
<g:evaluate var="jvar_isNextPg" expression="RP.getParameterValue('sysparm_next_pg')"/>
<j:if test="${jvar_isNextPg == 'true'}">
<style>
.no_next {
display: none !important;
}
</style>
</j:if>
<style>
body {
overflow-x: hidden;
}
#incident-reassign-form {
overflow: hidden;
}
.form-horizontal {
margin-top: 5px;
margin-bottom: 20px;
}
.reassign-modal-textarea {
resize: vertical;
min-height: 120px
}
#work-notes-wrapper .required-marker{
display: inline-block;
}
#dialog_buttons .btn{
margin-left: 10px;
padding-left: 15px;
padding-right: 15px;
text-align: right;
}
#page_timing_div {
display:none !important;
}
</style>
<script>
var config = {
workspace: '${JS_STRING:RP.getParameterValue('sysparm_workspace')}' == 'true'
};
var iframeMsgHelper = (function () {
function createPayload(action, modalId, data) {
return {
messageType: 'IFRAME_MODAL_MESSAGE_TYPE',
modalAction: action,
modalId: modalId,
data: (data ? data : {})
};
}
function pm(window, payload) {
if (window.parent === window) {
console.warn('Parent is missing. Is this called inside an iFrame?');
return;
}
window.parent.postMessage(payload, location.origin);
}
function IFrameMessagingHelper(window) {
this.window = window;
this.src=location.href;
this.messageHandler = this.messageHandler.bind(this);
this.window.addEventListener('message', this.messageHandler);
}
IFrameMessagingHelper.prototype.messageHandler = function (e) {
if (e.data.messageType !== 'IFRAME_MODAL_MESSAGE_TYPE' || e.data.modalAction !== 'IFRAME_MODAL_ACTION_INIT') {
return;
}
this.modalId = e.data.modalId;
};
IFrameMessagingHelper.prototype.confirm = function (data) {
var payload = createPayload('IFRAME_MODAL_ACTION_CONFIRMED', this.modalId, data);
pm(this.window, payload);
};
IFrameMessagingHelper.prototype.cancel = function (data) {
var payload = createPayload('IFRAME_MODAL_ACTION_CANCELED', this.modalId, data);
pm(this.window, payload);
};
return new IFrameMessagingHelper(window);
}());
</script>
<g:evaluate var="sysparm_user">
var user_id = RP.getParameterValue("sysparm_user");
user_id;
</g:evaluate>
<g:evaluate var="sysparm_group">
var group_id = RP.getParameterValue("sysparm_group");
group_id;
</g:evaluate>
<g:evaluate var="jvar_user_Rec" object="true" jelly="true">
var userRec = new GlideRecord('sys_user');
userRec.addQuery('sys_id',jelly.sysparm_user);
userRec.query();
userRec;
</g:evaluate>
<j:if test="${!jvar_user_Rec.hasNext()}">
<j:set var="jvar_user_disp" value=""/>
</j:if>
<j:if test="${jvar_user_Rec.next()}">
<j:set var="jvar_user_disp" value="${jvar_user_Rec.getValue('name')}"/>
</j:if>
<g:evaluate var="jvar_grp_Rec" object="true" jelly="true">
var grpRec = new GlideRecord('sys_user_group');
grpRec.addQuery('sys_id',jelly.sysparm_group);
grpRec.query();
grpRec;
</g:evaluate>
<j:if test="${!jvar_grp_Rec.hasNext()}">
<j:set var="jvar_group_disp" value=""/>
</j:if>
<j:if test="${jvar_grp_Rec.next()}">
<j:set var="jvar_group_disp" value="${jvar_grp_Rec.getValue('name')}"/>
</j:if>
<div id="incident-reassign-form">
<div class="form-horizontal no_next">
<table>
<tr>
<td style="width:25%">
<g:form_label>Assignment Group: </g:form_label>
</td>
<td style="width:60%">
<g:ui_reference name="grp_ref" id="grp_ref" table="sys_user_group" value = "${sysparm_group}" displayvalue="${jvar_group_disp}" />
</td>
</tr>
<tr></tr>
<tr>
<td style="width:25%">
<g:form_label>
Assigned to:
</g:form_label>
</td>
<td style="width:60%">
<g:ui_reference name="user_ref" id="user_ref" table="sys_user" value = "${sysparm_user}" displayvalue="${jvar_user_disp}" />
</td>
</tr>
<tr>
<td style="width:25%">
<g:form_label>
Work Notes:
</g:form_label>
</td>
<td style="width:60%">
<textarea required="true" class="form-control reassign-modal-textarea" id="inc-reassign-work-notes" type="text"></textarea>
</td>
</tr>
</table>
</div>
<div id="dialog_buttons" class="clearfix pull-right no_next">
<button type="button" class="btn btn-default" onclick="reassignModal.close()" title="${gs.getMessage('Close the dialog')}">${gs.getMessage('Cancel')}</button>
<button type="button" class="btn btn-primary" aria-disabled="false" id="inc-reassign-button" title="${gs.getMessage('Re Assign Incident')}" onclick="reassignModal.assign()">${gs.getMessage('Re Assign')}</button>
</div>
</div>
</j:jelly>
UI Page - Client Script:
addLoadEvent(function() {
(function(global) {
var workNotes = $("inc-reassign-work-notes");
var reassignBtn = $('inc-reassign-button');
workNotes.focus();
var dialog, resizeObserver;
if(!config.workspace) {
dialog = GlideModal.prototype.get("sn_major_inc_mgmt_mim_propose");
var currentWorkNotes = dialog.getPreference('WORK_NOTES');
if(currentWorkNotes) {
workNotes.value = currentWorkNotes;
}
var currentBusinessImpact = dialog.getPreference('BUSINESS_IMPACT');
if(currentBusinessImpact)
businessImpact.value = currentBusinessImpact;
} else {
var modalTextAreas = document.querySelectorAll(".propose-modal-textarea");
var iframeStyle = window.frameElement.style;
var formContainer = $("mim-propose-form");
resizeObserver = new ResizeObserver(function(entries) {
iframeStyle.height = formContainer.offsetHeight + 5 + "px";
});
for(var i=0; i < modalTextAreas.length; i++) {
resizeObserver.observe(modalTextAreas[i]);
}
}
function _debounce(func, wait, immediate) {
var timeout;
return function() {
var context = this,
args = arguments;
var later = function() {
timeout = null;
if (!immediate) func.apply(context, args);
};
var callNow = immediate && !timeout;
clearTimeout(timeout);
timeout = setTimeout(later, wait);
if (callNow) func.apply(context, args);
};
}
function assign() {
if (!reassignBtn.hasClassName('disabled')) {
var msg = getMessage("Re-Assigned incident");
var notes = workNotes.value.trim();
var user = gel('user_ref').value;
var group = gel('grp_ref').value;
if(!config.workspace) {
g_form.getControl('work_notes').value = msg + "\n" + notes;
if (user)
g_form.setValue('assigned_to', user);
if (group)
g_form.setValue('assignment_group', group);
close();
gsftSubmit(null, g_form.getFormElement(), 'sysverb_inc_reassign');
}else {
iframeMsgHelper.confirm({
msg: msg,
workNotes: notes,
assignedTo: user,
assignmentGroup: group
});
}
}
}
function close() {
if(!config.workspace) {
dialog.destroy();
} else {
resizeObserver.disconnect();
window.location.href = window.location.href + '&sysparm_next_pg=true';
}
}
global.reassignModal = {
assign: assign,
close: close,
};
})(window);
});
Try this and let me know!
Thanks,
Anvesh
Hi @servicenow lath ,
It seems I missed UI Action Script last time, I attached this time 🙂 . And, I have updated the code to reflect the changes you asked.
Try using the following script.
UI Action - Script:
if(typeof window == 'undefined')
reAssignOnConfirmation();
//Server-side code
function reAssignOnConfirmation() {
current.update();
gs.addInfoMessage(gs.getMessage('{0} has been re assigned', current.getDisplayValue()));
action.setRedirectURL(current);
}
UI Action - Workspace Client Script:
function onClick(g_form) {
function proposeMIC(data) {
var workNotes = data.msg + "\n" + data.workNotes;
var notes = g_form.getValue('work_notes') + ' ' + workNotes;
var user = data.assignedTo;
var group = data.assignmentGroup;
g_form.setValue('work_notes', notes.trim());
g_form.setValue('assigned_to', user);
g_form.setValue('assignment_group', group);
g_form.submit('reassign_inc_ws');
}
var current_assignee = g_form.getValue('assigned_to');
var current_group = g_form.getValue('assignment_group');
var url = "/re_assign_custom.do?sysparm_stack=no&sysparm_user=" + current_assignee + "&sysparm_group=" + current_group + "&sysparm_workspace=" + true;
g_modal.showFrame({
title: getMessage("Re-Assign Incident"),
url: url,
size: 'xl',
height: '500px',
autoCloseOn: 'URL_CHANGED',
callback: function(ret, data) {
if (ret)
proposeMIC(data);
}
});
}
UI Page - HTML:
<?xml version="1.0" encoding="utf-8" ?>
<j:jelly trim="false" xmlns:j="jelly:core" xmlns:g="glide" xmlns:j2="null" xmlns:g2="null">
<g:evaluate var="jvar_isNextPg" expression="RP.getParameterValue('sysparm_next_pg')"/>
<j:if test="${jvar_isNextPg == 'true'}">
<style>
.no_next {
display: none !important;
}
</style>
</j:if>
<style>
body {
overflow-x: hidden;
}
#incident-reassign-form {
overflow: hidden;
}
.form-horizontal {
margin-top: 5px;
margin-bottom: 20px;
}
.reassign-modal-textarea {
resize: vertical;
min-height: 120px
}
#work-notes-wrapper .required-marker{
display: inline-block;
}
#dialog_buttons .btn{
margin-left: 10px;
padding-left: 15px;
padding-right: 15px;
text-align: right;
}
#page_timing_div {
display:none !important;
}
</style>
<script>
var config = {
workspace: '${JS_STRING:RP.getParameterValue('sysparm_workspace')}' == 'true'
};
var iframeMsgHelper = (function () {
function createPayload(action, modalId, data) {
return {
messageType: 'IFRAME_MODAL_MESSAGE_TYPE',
modalAction: action,
modalId: modalId,
data: (data ? data : {})
};
}
function pm(window, payload) {
if (window.parent === window) {
console.warn('Parent is missing. Is this called inside an iFrame?');
return;
}
window.parent.postMessage(payload, location.origin);
}
function IFrameMessagingHelper(window) {
this.window = window;
this.src=location.href;
this.messageHandler = this.messageHandler.bind(this);
this.window.addEventListener('message', this.messageHandler);
}
IFrameMessagingHelper.prototype.messageHandler = function (e) {
if (e.data.messageType !== 'IFRAME_MODAL_MESSAGE_TYPE' || e.data.modalAction !== 'IFRAME_MODAL_ACTION_INIT') {
return;
}
this.modalId = e.data.modalId;
};
IFrameMessagingHelper.prototype.confirm = function (data) {
var payload = createPayload('IFRAME_MODAL_ACTION_CONFIRMED', this.modalId, data);
pm(this.window, payload);
};
IFrameMessagingHelper.prototype.cancel = function (data) {
var payload = createPayload('IFRAME_MODAL_ACTION_CANCELED', this.modalId, data);
pm(this.window, payload);
};
return new IFrameMessagingHelper(window);
}());
</script>
<g:evaluate var="sysparm_user">
var user_id = RP.getParameterValue("sysparm_user");
user_id;
</g:evaluate>
<g:evaluate var="sysparm_group">
var group_id = RP.getParameterValue("sysparm_group");
group_id;
</g:evaluate>
<g:evaluate var="jvar_user_Rec" object="true" jelly="true">
var userRec = new GlideRecord('sys_user');
userRec.addQuery('sys_id',jelly.sysparm_user);
userRec.query();
userRec;
</g:evaluate>
<j:if test="${!jvar_user_Rec.hasNext()}">
<j:set var="jvar_user_disp" value=""/>
</j:if>
<j:if test="${jvar_user_Rec.next()}">
<j:set var="jvar_user_disp" value="${jvar_user_Rec.getValue('name')}"/>
</j:if>
<g:evaluate var="jvar_grp_Rec" object="true" jelly="true">
var grpRec = new GlideRecord('sys_user_group');
grpRec.addQuery('sys_id',jelly.sysparm_group);
grpRec.query();
grpRec;
</g:evaluate>
<j:if test="${!jvar_grp_Rec.hasNext()}">
<j:set var="jvar_group_disp" value=""/>
</j:if>
<j:if test="${jvar_grp_Rec.next()}">
<j:set var="jvar_group_disp" value="${jvar_grp_Rec.getValue('name')}"/>
</j:if>
<div id="incident-reassign-form">
<div class="form-horizontal no_next">
<table>
<tr>
<td style="width:25%">
<g:form_label>Assignment Group: </g:form_label>
</td>
<td style="width:60%">
<g:ui_reference name="grp_ref" id="grp_ref" table="sys_user_group" value = "${sysparm_group}" displayvalue="${jvar_group_disp}" />
</td>
</tr>
<tr></tr>
<tr>
<td style="width:25%">
<g:form_label>
Assigned to:
</g:form_label>
</td>
<td style="width:60%">
<g:ui_reference name="user_ref" id="user_ref" table="sys_user" value = "${sysparm_user}" displayvalue="${jvar_user_disp}" />
</td>
</tr>
<tr>
<td style="width:25%">
<g:form_label>
Work Notes:
</g:form_label>
</td>
<td style="width:60%">
<textarea required="true" class="form-control reassign-modal-textarea" id="inc-reassign-work-notes" type="text"></textarea>
</td>
</tr>
</table>
</div>
<div id="dialog_buttons" class="clearfix pull-right no_next">
<button type="button" class="btn btn-default" onclick="reassignModal.close()" title="${gs.getMessage('Close the dialog')}">${gs.getMessage('Cancel')}</button>
<button type="button" class="btn btn-primary" aria-disabled="false" id="inc-reassign-button" title="${gs.getMessage('Re Assign Incident')}" onclick="reassignModal.assign()">${gs.getMessage('Re Assign')}</button>
</div>
</div>
</j:jelly>
UI Page - Client Script:
addLoadEvent(function() {
(function(global) {
var workNotes = $("inc-reassign-work-notes");
var reassignBtn = $('inc-reassign-button');
workNotes.focus();
var dialog, resizeObserver;
if(!config.workspace) {
dialog = GlideModal.prototype.get("sn_major_inc_mgmt_mim_propose");
var currentWorkNotes = dialog.getPreference('WORK_NOTES');
if(currentWorkNotes) {
workNotes.value = currentWorkNotes;
}
var currentBusinessImpact = dialog.getPreference('BUSINESS_IMPACT');
if(currentBusinessImpact)
businessImpact.value = currentBusinessImpact;
} else {
var modalTextAreas = document.querySelectorAll(".propose-modal-textarea");
var iframeStyle = window.frameElement.style;
var formContainer = $("mim-propose-form");
resizeObserver = new ResizeObserver(function(entries) {
iframeStyle.height = formContainer.offsetHeight + 5 + "px";
});
for(var i=0; i < modalTextAreas.length; i++) {
resizeObserver.observe(modalTextAreas[i]);
}
}
function _debounce(func, wait, immediate) {
var timeout;
return function() {
var context = this,
args = arguments;
var later = function() {
timeout = null;
if (!immediate) func.apply(context, args);
};
var callNow = immediate && !timeout;
clearTimeout(timeout);
timeout = setTimeout(later, wait);
if (callNow) func.apply(context, args);
};
}
function assign() {
if (!reassignBtn.hasClassName('disabled')) {
var msg = getMessage("Re-Assigned incident");
var notes = workNotes.value.trim();
var user = gel('user_ref').value;
var group = gel('grp_ref').value;
if(!config.workspace) {
g_form.getControl('work_notes').value = msg + "\n" + notes;
if (user)
g_form.setValue('assigned_to', user);
if (group)
g_form.setValue('assignment_group', group);
close();
gsftSubmit(null, g_form.getFormElement(), 'sysverb_inc_reassign');
}else {
iframeMsgHelper.confirm({
msg: msg,
workNotes: notes,
assignedTo: user,
assignmentGroup: group
});
}
}
}
function close() {
if(!config.workspace) {
dialog.destroy();
} else {
resizeObserver.disconnect();
window.location.href = window.location.href + '&sysparm_next_pg=true';
}
}
global.reassignModal = {
assign: assign,
close: close,
};
})(window);
});
Try this and let me know!
Thanks,
Anvesh
