Client Scripting for triggering last order history for catalog item in servicenow portal and service

[1dusjhyahnt]

Client Scripting for triggering last order history for catalog item in servicenow portal and servicenow instance

[vermaamit16]

Hi @1dusjhyahnt 

Can you please elaborate on your requirement ? Do you want to check when was the catalog item last ordered ? If yes, you can always backtrack on the RITM table with a filter on Item field and get the last RITM created date time to get it.

Thanks & Regards

Amit Verma

[1dusjhyahnt]

hi @vermaamit16 

Client want alert will triggered in catalog item for a user when user submit the request ??

[vermaamit16]

What is the alert message you want to show to the user ?

[1dusjhyahnt]

Last time you request this item on _______date _____ ?this alert