Client scripts and UI policies are not executing on TEST and Stage instances.

Mad3 · ‎01-02-2025

Hi Community!

Client script and UI policies are not executing on TEST (Upgraded to XANADU) and Stage(Not upgraded) instances instead Sandbox (Upgraded to XANADU) and Prod (Not upgraded) are executing fine. Not sure where the issue is causing.

Sharing your your knowledge would be appreciated.

Thank you.

Dr Atul G- LNG · ‎01-02-2025

Hi @Mad3

Hope its moved and committed successfully. Try cache.do

and also please check is any other CS / UI policy on same table working or not?

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Community Alums · ‎01-02-2025

Hello @Mad3

As per your statement is all Client script/Ui Policies not working or specific one not working? If specific, try to add some alert statement over them and see if anything showing up.
The instance which are upgraded on Xanadu version, is it same?
As suggested by Atul do perform cache.do
Try to check from another browser? Also, see if the Client Script/Ui Policies are applicable to persona user you testing?
If still no success, then last option log HI Case where an engineer can help out.

If my response has helped you hit helpful button and if your concern is solved do mark my response as correct.
Thanks & Regards
Viraj Hudlikar.