Close Code and Close notes mandatory for Change Request in 'Canceled' state

[anubhavr]

As 'Cancel Change' is a UI Actions and it is not Client so we cannot use g_form.setMandatory function in UI Action. I tried to do it using Script include with 'Client Callable' but still I guess I can't use Glide Form functions in Script Include. I Tried with UI Policies also but not working. Can anyone suggest me solution for this??

[marcguy]

you will need to update the Cancel Change UI Action to run in the client first, here is one I use for ensuring work_notes are entered when cancelling, you can change this to display close code and notes and make them mandatory:

Client: True

onClick: cancelChange()

function cancelChange(){

  var wn = g_form.getValue('work_notes');

  if (wn == ''){

  g_tabs2Sections.setActive(3);

  g_form.flash('work_notes','red',1);

  g_form.clearMessages('work_notes');

  g_form.showFieldMsg('work_notes','Work Notes are Mandatory when Cancelling a Change','error');

  g_form.setMandatory('work_notes', true);

  return false;

  }

  gsftSubmit(null, g_form.getFormElement(), 'cancel_change'); //MUST call the 'Action name' set in this UI Action

}

  //Ensure call to server-side function with no browser errors

  if (typeof window == 'undefined')

  moveToCancel();

function moveToCancel(){

  action.setRedirectURL(current);

  if (new ChangeRequestStateHandler(current).moveTo("canceled"))

  current.update();

}

[anubhavr]

Hi,

I tried it but when I try to open any change request, It is going back to list after loading the form page. I guess i we make the UI policy to run in Client side, We cannot use 'current' keyword as it is used in server side only.

[anubhavr]

Hi,

Thank you. Its working now. I made mistake in placing Close bracket earlier.

[Marques2]

Anubhav,

I am having the same issue that you addressed above. I modified the script above to make this functional for Closed Notes and Close Code to be mandatory upon cancelling the change request. This works great. However, once I complete the fields and then select cancel again, it brings me back to the list view of All the change requests and the one I canceled in particular does not go into a Canceled stated. Any Ideas? Here's the code I'm using: