We've updated the ServiceNow Community Code of Conduct, adding guidelines around AI usage, professionalism, and content violations. Read more

Different views for related lists

smicloud
Tera Guru

Hello,

Using Helsinki.

On my incident table I have two related lists pointing to incident_task. I have created a view which I want to use for one related list and the other one should use the default view.

How can I define a different view for the related list that shouldn't use the default view? I can't find any information about how to do that in the wiki or this forum.

Thanks!

/Niklas

1 ACCEPTED SOLUTION

Slava Savitsky
Giga Sage

I believe related lists always use the same view as the form they belong to.


View solution in original post

2 REPLIES 2

Slava Savitsky
Giga Sage

I believe related lists always use the same view as the form they belong to.


smicloud
Tera Guru

While Slava provided the correct answer for my question, there is actually a way to solve the actual problem. What I want to do is to present different views for different incident task types.



I can solve that problem using View Rules as long as I can differentiate the different task types in some way. I solved that by adding a hidden field which I can use for building the condition in the View Rule.