Close Code and Close notes mandatory for Change Request in 'Canceled' state

[anubhavr]

As 'Cancel Change' is a UI Actions and it is not Client so we cannot use g_form.setMandatory function in UI Action. I tried to do it using Script include with 'Client Callable' but still I guess I can't use Glide Form functions in Script Include. I Tried with UI Policies also but not working. Can anyone suggest me solution for this??

[anubhavr]

Hi,

Yes I was also having same Issues.

Add 2 more lines in the script.

1. To set value of state to 'Cancelled' using g_form.setValue function in the first line of function.

2. Add g_form.save() else it will not save your records if u click 'cancel change' again instead it will reload the form. Add this function after setting all the values and making it mandatory or read only. Before 'return false;' statement.

[Community Alums]

Hi ,,

I am using same code but its not working..

Could you help me

Code..

function cancelChange(){

  var wn = g_form.getValue('work_notes');

  if (wn == ''){

  g_tabs2Sections.setActive(3);

  g_form.flash('work_notes','red',1);

  g_form.clearMessages('work_notes');

  g_form.showFieldMsg('work_notes','Work Notes are Mandatory when Cancelling a Change','error');

  g_form.setMandatory('work_notes', true);

  return false;

  }

  gsftSubmit(null, g_form.getFormElement(), 'cancel_change'); //MUST call the 'Action name' set in this UI Action

}

  //Ensure call to server-side function with no browser errors

  if (typeof window == 'undefined')

  moveToCancel();

function moveToCancel(){

  action.setRedirectURL(current);

  if (new ChangeRequestStateHandler(current).moveTo("canceled"))

  current.update();

}

Function   : cancelChange()

Note : Which table to select task or change request

Thanks

Roopa

[anubhavr]

Hi Roopa,

What is Your requirement Exactly?   And what error or issue are you getting??

[Community Alums]

Hi Anubhav,

I got it resolved ...

I was trying for new UI action,

I added some of lines in the Cancel Change UI action which is OOB..Then its working fine.

Thanks,

Roopa

[anubhavr]

Hi Roopa,

That is Good.