Hi,
In the early days of of CMDB implementation, 4k records were manually inserted with a class of environment. These records formed the foundation of our customer account records.
We then implemented Discovery and now duplicate records of the above ci's have now been auto created under the class of cmdb_ci_cloud_file_share and as such not been identified as duplicates.
How can i best remedy this solution as we need to keep the ci's on the environment class table? If i update the class on the duplicates, will discovery just set it back? I need to be able to run reconcilliation so that I merge the records and then let discovery update but with the records on the right table.
Yes, i need to do the discovery courses to understand the whole solution, but wondered whether anyone could give some pointers in the short term.
Thanks in advance
