CSM with request management

[Basina Akash]

When the order guide is submitted in service catalog , Then the request number or the RITM's numbers can be attached to a CASE number in CSM is it can possible . please help me out.

[Mark Manders]

The answer is 'yes', but please elaborate on your use case because it is unclear what isn't working at the moment.

[Basina Akash]

Hi Mark, 
When a particular order guide is requested then a case record has to be created then i need the order guide's request number or RITM's number to be linked to  that case record