cmdb_ci_service table and (cmdb_ci_business_app) are not in sync .How can we sync them?

VIKAS45
Tera Guru

‎11-14-2023 06:13 PM

After Vancouver Upgrade Service field(cmdb_ci_service) of Incident is missing some values? How to update the same.

 

We have observed cmdb_ci_service table and (cmdb_ci_business_app) has those records as Operational Status as "Non Operational" and are not in sync.

 

Can we change its Operational Status as "Operational" and make it work?

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Dr Atul G- LNG
Tera Patron
Tera Patron

‎11-15-2023 03:33 AM

Hi @VIKAS45 

 

This is duplicate thread.

 

https://www.servicenow.com/community/developer-forum/after-vancouver-upgrade-service-field-of-incide...

 

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