How to use ServiceNow without saving data in table?
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11-13-2023 05:50 PM
I have use-case wherein I have to use SN i.e. Catalog item, and NOT saving the data in SN db.
Is there a way to use Catalog item without saving the data in SN DB? Thank you.
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11-13-2023 06:29 PM
Hi, not sure if I have understood your question correctly, but perhaps you could use a before insert BR to trigger an integration message/post and then abort the record insert.
Can you clarify your business requirement\use case?
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11-14-2023 04:40 PM
Thank you Tony, I am aware of that either abort or delete. I am still looking for different answers.
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11-13-2023 09:24 PM
HI @kimaly1234 ,
I trust you are doing fine .
you can use remote table for the same.
https://docs.servicenow.com/bundle/vancouver-servicenow-platform/page/administer/remote-tables/conce...
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Amit Gujrathi
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11-13-2023 09:33 PM
if you allow end users to raise REQ then data for it will be captured in backend tables sc_request and sc_req_item
Even if you allow catalog item submission via script it will be captured in database.
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader