How to use ServiceNow without saving data in table?

kimaly1234
Tera Contributor

I have use-case wherein I have to use  SN i.e. Catalog item, and NOT saving the data in SN db. 

 

Is there a way to use Catalog item without saving the data in SN DB?  Thank you.

6 REPLIES 6

Tony Chatfield1
Kilo Patron

Hi, not sure if I have understood your question correctly, but perhaps you could use a before insert BR to trigger an integration message/post and then abort the record insert.

Can you clarify your business requirement\use case?

Thank you Tony, I am aware of that either abort or delete. I am still looking for different answers.

 

Amit Gujarathi
Giga Sage
Giga Sage

HI @kimaly1234 ,
I trust you are doing fine .
you can use remote table for the same.
https://docs.servicenow.com/bundle/vancouver-servicenow-platform/page/administer/remote-tables/conce...


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Amit Gujrathi



Ankur Bawiskar
Tera Patron
Tera Patron

@kimaly1234 

if you allow end users to raise REQ then data for it will be captured in backend tables sc_request and sc_req_item

Even if you allow catalog item submission via script it will be captured in database.

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
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