cmdb class

[shivaadapa]

Hi,

In Configuration items, what is the difference between

class (h_sys_class_name)

class (db_sys_class_name)?

[Dr Atul G- LNG]

Hi @shivaadapa

Post your query :

https://www.servicenow.com/community/cmdb-forum/bd-p/configuration-management-db-forum

[Anand Kumar P]

Hi @shivaadapa ,
h_sys_class_name:

• This is used when you want to show a hierarchy or structure among different types of configuration items.
• For example, if you have different types of computers, servers, and printers, you might use "h_sys_class_name" to indicate their hierarchical relationships (like a server being a type of computer).

  db_sys_class_name:

  • This is used when you just want to categorize configuration items without showing a specific hierarchy.
  • For example, you might use "db_sys_class_name" to categorize items based on their general type, such as distinguishing between networking equipment, storage devices, or software.

"h_sys_class_name" is for hierarchical relationships, and "db_sys_class_name" is for straightforward categorization. 


Please mark it as helpful and solution proposed if it serves your purpose.

Thanks,

Anand