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CMDB Experts

ggg
Giga Guru

If I open a Configuration Item, in the middle section there is a plus (+) sign that opens a Formatter, CI Relations.

This formatter uses UI Macro ui_ng_relation_formatter.

The XML in this macro uses template = ci_relations.xml or = ng_ci_relations.xml.

I want to look at that xml.

Where is it stored?

 

 

1 ACCEPTED SOLUTION

Jeremy Duncan
ServiceNow Employee
ServiceNow Employee

Hey ggg,

 

When I look in sys_metadata and the UI Macro table and look for the following "add_relationship" and "navbar" which are the values called when inspecting the buttons on the CMDB page (images below). 

Have you tried the following?

ci_relationship_manage: https://YOURINSTANCE.service-now.com/nav_to.do?uri=sys_ui_macro.do?sys_id=acdbd102eb1031001c13abf11206fe05

or

(Doctype) https://YOURINSTANCE.service-now.com/nav_to.do?uri=sys_ui_macro.do?sys_id=fbda9d82eb1031001c13abf11206fea8

find_real_file.png

find_real_file.png

View solution in original post

3 REPLIES 3

Jeremy Duncan
ServiceNow Employee
ServiceNow Employee

Hey ggg,

 

When I look in sys_metadata and the UI Macro table and look for the following "add_relationship" and "navbar" which are the values called when inspecting the buttons on the CMDB page (images below). 

Have you tried the following?

ci_relationship_manage: https://YOURINSTANCE.service-now.com/nav_to.do?uri=sys_ui_macro.do?sys_id=acdbd102eb1031001c13abf11206fe05

or

(Doctype) https://YOURINSTANCE.service-now.com/nav_to.do?uri=sys_ui_macro.do?sys_id=fbda9d82eb1031001c13abf11206fea8

find_real_file.png

find_real_file.png

thank you!

i got that far.

when you click the Question mark icon in the upper right the display is: "choices marked with * and highlighted in blue are the suggested relationship types."

where does the system store these suggested relationship types or where does the user manually indicate that a particular relationship is suggested for a ci?

obe ... found configuration item suggested relationship module ...