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CMDB Query Builder - "Create Report" Button is not Active

Suman21
Tera Expert

I have created in report in CMDB Query Builder and Saved it. Created a Scheduled Job for it and executed.

But still the "Create Report" Tab is not showing Active, not sure why?

Earlier it was not the case. After upgrading to Vancouver this is first time we have created report out of query builder.

Did anyone had similar issue?

 

Attaching the Screen shot.

1 ACCEPTED SOLUTION

HI @AndersBGS  and @Dr Atul G- LNG 

I have found a KB Article from SNOW about this issue. It is known issue for which SNOW Team 

released a KB Article.

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1575252

 

If you found relevant, please mark my reply as useful.

View solution in original post

7 REPLIES 7

Hi @AndersBGS 

I confirm that I have followed all the steps in documentation.

HI @AndersBGS  and @Dr Atul G- LNG 

I have found a KB Article from SNOW about this issue. It is known issue for which SNOW Team 

released a KB Article.

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1575252

 

If you found relevant, please mark my reply as useful.

Hi @Suman21 

 

Thanks for adding this in my knowledge. As it is Known issue, so there nothing much we can do. You can log a HI support if any workaround available. 

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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