CMDB Query Builder - "Create Report" Button is not Active

[Suman21]

I have created in report in CMDB Query Builder and Saved it. Created a Scheduled Job for it and executed.

But still the "Create Report" Tab is not showing Active, not sure why?

Earlier it was not the case. After upgrading to Vancouver this is first time we have created report out of query builder.

Did anyone had similar issue?

Attaching the Screen shot.

[AndersBGS]

Hi @Suman21 ,

have you remembered to load all data before creating report: https://docs.servicenow.com/bundle/vancouver-servicenow-platform/page/product/configuration-manageme...

 if my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

Best regards

Anders

[Dr Atul G- LNG]

You are Awesome @AndersBGS 

I was drafting my answer and you posted it.

@Suman21 

Follow @AndersBGS lines. I am not writing it again 🙂

[Suman21]

Hi Andres and Atul,

I am aware of the CMDB query builder process and used a lot previously. If you look at my screen shot attached. You can easily say that I have saved my query and also scheduled it.

FYI.. I have run the scheduled job as well. But still the Create Report option is disabled.

I am expecting this, some kind of bug which happened after upgradation to Vancouver.

Let me know if you have any other suggestions.

[AndersBGS]

HI @Suman21 ,

Your answer doesn't say anything about if you have loaded all data as not. As from my own instance on Vancouver I haven't had any issue.  Please ensure that you have followed the steps according to product documentation:

 if my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

Best regards

Anders