CMDB Tables and Related Lists

kemmy1
Tera Guru

I have a custom table  called Network Circuits that is an extended table of cmdb_ci -> cmdb_ci_hardware - > u_network_circuit.  I have another CMDB table (out of the box) called Routers that is an extended table of cmdb_ci -> cmdb_ci_hardware -> cmdb_ci_netgear -> cmdb_ci_router.

I created a field on the Network Circuits table called parent and it is referencing to the cmdb_ci_ip_router table.

I'm trying to create a related list on the IP Router table, but it didn't automatically create the related list for me (like normal if you have field referencing another table).

So I had to create a custom relationship and now I can select a Related List, but there is no Edit button on it (there is a new button).  I tried everything and looked up lots of KB articles and even updated the Parent field to include the  Reference Float attribute, but to no avail.

Am I out of luck?

Lisa

ServiceNow = Madrid

1 ACCEPTED SOLUTION

kemmy1
Tera Guru

I just decided to do away with the relationship and create a reference from the Network Circuit to the Router table via a field on the Network Circuit table called Parent IP Router.  That field is a reference to the cmdb_ci_ip_router table (instead of the other one being a reference to the cmdb_ci table).  Now I have a normal related list.


Thanks!

Lisa

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5 REPLIES 5

kemmy1
Tera Guru

I just decided to do away with the relationship and create a reference from the Network Circuit to the Router table via a field on the Network Circuit table called Parent IP Router.  That field is a reference to the cmdb_ci_ip_router table (instead of the other one being a reference to the cmdb_ci table).  Now I have a normal related list.


Thanks!

Lisa