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08-29-2019 02:40 PM
I have a custom table called Network Circuits that is an extended table of cmdb_ci -> cmdb_ci_hardware - > u_network_circuit. I have another CMDB table (out of the box) called Routers that is an extended table of cmdb_ci -> cmdb_ci_hardware -> cmdb_ci_netgear -> cmdb_ci_router.
I created a field on the Network Circuits table called parent and it is referencing to the cmdb_ci_ip_router table.
I'm trying to create a related list on the IP Router table, but it didn't automatically create the related list for me (like normal if you have field referencing another table).
So I had to create a custom relationship and now I can select a Related List, but there is no Edit button on it (there is a new button). I tried everything and looked up lots of KB articles and even updated the Parent field to include the Reference Float attribute, but to no avail.
Am I out of luck?
Lisa
ServiceNow = Madrid
Solved! Go to Solution.
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09-06-2019 10:47 AM
I just decided to do away with the relationship and create a reference from the Network Circuit to the Router table via a field on the Network Circuit table called Parent IP Router. That field is a reference to the cmdb_ci_ip_router table (instead of the other one being a reference to the cmdb_ci table). Now I have a normal related list.
Thanks!
Lisa
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09-06-2019 10:47 AM
I just decided to do away with the relationship and create a reference from the Network Circuit to the Router table via a field on the Network Circuit table called Parent IP Router. That field is a reference to the cmdb_ci_ip_router table (instead of the other one being a reference to the cmdb_ci table). Now I have a normal related list.
Thanks!
Lisa