CMDB Tables and Related Lists

[kemmy1]

I have a custom table  called Network Circuits that is an extended table of cmdb_ci -> cmdb_ci_hardware - > u_network_circuit.  I have another CMDB table (out of the box) called Routers that is an extended table of cmdb_ci -> cmdb_ci_hardware -> cmdb_ci_netgear -> cmdb_ci_router.

I created a field on the Network Circuits table called parent and it is referencing to the cmdb_ci_ip_router table.

I'm trying to create a related list on the IP Router table, but it didn't automatically create the related list for me (like normal if you have field referencing another table).

So I had to create a custom relationship and now I can select a Related List, but there is no Edit button on it (there is a new button).  I tried everything and looked up lots of KB articles and even updated the Parent field to include the  Reference Float attribute, but to no avail.

Am I out of luck?

Lisa

ServiceNow = Madrid

[Apeksha Joshi]

Hi kemmy ,

refer following link it might help you :

https://community.servicenow.com/community?id=community_question&sys_id=40828321dbd8dbc01dcaf3231f96...

f my reply helps you at all, I’d really appreciate it if you click the Helpful button and if my reply is the answer you were looking for, it would be awesome if you could click both the Helpful and Accepted Solution buttons!

Regards,

Apeksha

[kemmy1]

Thanks apeksha, the link referred to creating a relationship (which works for me) I just can't get an edit button to appear on these types of related lists and that is what I'm looking for.

Lisa

[Community Alums]

Hi Kemmy,

Please follow the steps:

1) Go to your form and come down at the related list and then right click on the column name of the related list and select Configure-> List Control

2) The following form opens and then uncheck the 'Omit Edit' checkbox and save it

3) And when you down at the related list, Edit button shows up

Let me know in case of any issues

Please mark this comment as Correct Answer/Helpful if it helped you.

Cheers,

Hardit Singh

[kemmy1]

This still didn't work.  I'm thinking that the edit button is not available for related lists that use relationships.