CMDB

[Suhail2297]

Hello everyone,

My requirement is to " Need to search CI's in global search" 

Can somehow help me out in achieving this requirement?

[Dr Atul G- LNG]

Hi @Suhail2297 

In OOTB, if you search in Global Search, you can see the record where that CI has been used. However, if you want to search in the CMDB table, you’ll need to add the Global Search sources.

Add new source in Global search

https://www.servicenow.com/community/developer-forum/how-can-i-add-a-new-source-to-global-search/m-p...

@Saloni Suthar 

[Suhail2297]

 I tried the solution which was shared above...but i could not get it still

[Dr Atul G- LNG · Accepted solution]

Hi @Suhail2297 

you have one more step and that is to index the table in question.  After you've completed all the steps you can index the table in question by:

1. Navigating to "Dictionary Entries".... All > System Definition > Dictionary

2. Use the Table column to filter the tables by the name of your table and the Type column filtererd by type: Collection

3. Open the table in question and under Related Lists click "Generate Text Index"

Some tables, such as cmdb_ci, don't have "Generate Text Index" as an option under Related Lists. In this case you will need to index the parent table (in this example: cmdb) which means all child tables of that parent will be indexed.  You can index the parent table by following the same steps I've listed above and filtering for the parent table (i.e. cmdb) then clicking on the "Text Index" check box. Once the parent table is indexed you can then see and select "Generate Text Index" from the Related Links.