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What's New Popular Posts Events Career Path More What's happening right now Get the latest info about ServiceNow releases, events, and challenges from our Developer Advocates. Developer blog Heading to World Forum Sydney? So Are We. G'day, Community! If you're an Australia-based practitioner, or just love a good ex... Read More Developer blog Incident: Developer Site Restored and PDI Availability Issues Update: July 29, 2026 ... Read More Developer Advocate Blog Calling ServiceNow AI Skills via REST API: A Complete Walkthrough Everything AI in Servi... Read More Developer blog Keeping PDIs Available for Active Builders: Upcoming PDI Reclamation Changes Lately, it’s become ha... Read More Developer blog How to backup your Personal Developer Instance (PDI) Backing Up Your Personal Developer Instance (PDI) One ... Read More Developer Advocate Blog Building ServiceNow apps via Claude Code and the ServiceNow SDK Vibe Coding with Claud... Read More Developer Advocate Blog More Calls. 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Read More Developer Advocate Blog Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Popular Posts Explore the most discussed topics and insights shaping our developer community. Developer blog Find an Unknown Record Table, Name/Number Using only Sys ID Have you ever received... Read More Developer forum variable options bulk import I am trying to create a catalog item record in which there are nearly 400 + Variabl... Read More Developer forum What is CPQ Configurator ? Hi , I would like to know what is CPQ configurator and its role in the Quote Manage... Read More Developer forum Disable user input in Now assist panel Hi All, I have a requirement to get consent from the user while he starts to use no... Read More Developer forum AI Agent specialized on specific sys_user content Does SN have anywhere on roadmap to ground a Specialis... 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August 6, 2026 8:00 AM https://info.servicenow.com/ServiceNowExchange-CRM-Solutions.html?cid=losn:com Read More Career Path Advance through our Developer Path, a journey designed to help you grow from Explorer to Visionary. Build skills, share knowledge, and shape the future of our developer community. System Administrator You’re highly organized and thrive when working with others. You love sharing technical know-how and building relationships. You keep everyone on track. Learn More Implementer You’re creative and efficient. You relish working through a problem to find the best answer for everyone, because you know give and take is part of the process. Learn More Platform Owner You have a vision for how technology should be used and enjoy working and leading in cross functional teams.

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Activity in Developer

Restrict Delegation for Specific Approval Types Only

Hi,Need help related to Approval Delegation and would appreciate your guidance on the best approach. Current BehaviorUsers can configure delegates using the User Delegates (sys_user_delegate) table.When an approval is generated, ServiceNow checks the...

  • Question

Locked out of Zurich PDI via stuck iPhone Passkey MFA

Since the upgrade to Zurich, I am unable to MFA using my windows pin and I had not setup another MFA option. I know the password on the admin account (and I have recently reset it which did not help), so I wondered if it is possible to reset the MFA ...

  • Question

Resolved! Difference between AI agent , Now Assist and Virtual agent.

1. AI Agent:AI Agents in ServiceNow are like smart digital teammates that understand what needs to be done, make decisions on their own, and take action — all within your workflows. Powered by Generative AI and large language models(LLM), they simpli...

  • Question

Resolved! Fiscal calendar in servicenow

In any organisation, tracking financial or operational performance doesn’t always align neatly with the standard January-to-December year. That’s where Fiscal Calendars come in. They help define how your company divides the year for financial reporti...

  • Question

Incident: Developer Site Restored and PDI Availability Issues

Update: July 29, 2026 We are investigating reports that a small number of PDIs remain offline and will share updates here as more information becomes available.    Update: July 27, 2026    The infrastructure issue has been resolved, and all PDIs are ...

  • blog

variable options bulk import

I am trying to create a catalog item record in which there are nearly 400 + Variable options needs to be created. Is there a way I can do a bulk import of this data rather than creating each variable option manually.If yes,what is it?

  • Question

Email not triggering to external DLs.

Email Notification is not triggering to external Distribution List. Showing error like recipient address rejected: Domain not found. But when in sending test email from outlook to these DLs, its working fine. Only getting this error when triggering e...

  • Question

Resolved! Hide Remote Record Producer field based on Remote Choice Definition value

Hello!Subject pretty much says it all. I am creating RRPs in Service Bridge and I want to show or hide some of the fields based on the value selected in a Remote Choice Definition.However I can't use a UI policy as the RCD doesn't appear in the condi...

  • Question

Resolved! Itil role can create a task, after save it is read-only

When a task is created by an itil user that can read/write the task form but as soon as that form is saved, it becomes read only.I've looked at Business Rules, client scripts, and ACLs.I believe this to be an ACL issue.I have a create ACL on task.non...

  • Question

Disable user input in Now assist panel

Hi All,  I have a requirement to get consent from the user while he starts to use now assist panel. I can give a good message and choice to agree or cancel. but instead of choosing from given options if user starts to type it leads to topic discovery...

  • Question

AI Agent specialized on specific sys_user content

Does SN have anywhere on roadmap to ground a Specialist AI entirely on the journal entries // KBs produced by a specific user or members of a group? E.g. Hank wheres 5 SME hats at the org. Others seek out his advisement reg. those 5 subject matters. ...

  • Question
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