y did we use read only

• Question

Translating "Related Search Results"

Hello Everyone,In my record producer I'm using contextual search, I need to translate the title of "Related Search Results" and "No matching results found for".where can I do that?Thanks!  

• Question

Dashboard Visualizations are blank

Hello Everyone,My dashboard's visualizations (pie,vertical bars and etc) tiles are showing as blank in my work instance, although everything was working fine weeks ago, can someone explain the issue here? and how to resolve it? 

• Question

Reference Qualifier Working on Form but Not in CMDB Workspace

Hi team,In the CMDB Workspace, we created a Certification Policy for the Business Application table to validate certain attributes, including the Department field.As per the requirement, when a user edits a record (cmdb workspace) and changes the Dep...

• Question

Article: How I configured inbound and outbound email in my ServiceNow PDI using Gmail

Hi everyone,I was testing inbound email actions in my Personal Developer Instance. Emails sent to my devxxxxx@servicenowdevelopers.com address were not showing under System Mailboxes → Inbound → Received. I configured a dedicated Gmail account using ...

• Question

Tag-Based Service Mapping Approach

Hello Team,I am currently working on tag-based Service Mapping. In our CMDB, each CI has multiple tags stored in the cmdb_key_value table. The available tags include environment, description, app_id, project, and several others.I have a basic questio...

• Question

Instance Scan Linter Check Rhino Error

I'm trying to create a linter check to scan for client scripts on a fresh Australia PDI but am always getting the following Failure.Rhino error: missing ; before statement I've stripped the linter check script to a barebones version to see if I still...

• Question

Run Server Side Script -Outputs

Hi Team, I want to get a total count from a table example: alm_stockroom in the run server side script and then display in output so that I can use it in my next step example assert step to validate the count. Is it possible? Here when I am adding as...

• Question

In views i am setting service is inuse as default filter but that is not working in onLoad time

In views i am setting services in use as default filter but that is not working in onLoad time we need to work inuse filter in onload time as well HTML: <div class="panels-container list-group"> <div class="row" style="margin:35px 0 20px 0;">...

• Question

Access to api 'getDecryptedValue(client_secret)' from scope 'rhino.global'

I tried to create OAuth credentials for my application scope, but I am getting the following error:Error:Access to api 'getDecryptedValue(client underscore secret)' from scope 'rhino.global' has been refused due to the API's cross-scope access policy...

• Question

Customizations in the OOB Search Page in service portal

I have the genius results card available in our portal. I want to customize the border color and other stylings. I want to know if this is possible. Also in the search results displayed I want to add favourite icon to indicate if that record is favou...

• Question

How to choose all options in a List field with choices

Hi,I have a field of type 'List' with predefined choices on my incident table.Is there any way to give the user an option to choose multiple choices in one click? 

• Question

Dev instance won't awaken

Hi,I was away for 10 days and now my dev instance won't un-hibernate. Is there anything to do other than just retry and wait? Is there a way to get more visibility into what's happening?Thanks!Chris

• Question

How to efficiently process large NDJSON streaming data in Vulnerability Response?

Hi Everyone,We are currently integrating a third-party vulnerability scanner with the Vulnerability Response (VR) application. We are using IntegrationHub (REST Action) to fetch the data.The third-party API streams the results in NDJSON format (newli...

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