Coalesce on Import Set/Transform Map fed by REST API
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11-14-2023 06:46 AM
Hey Guys,
This should be a simple one for you experts.
I have an Import Set+ Transform Map to load projects in servicenow [pm-project] table.
I'm inserting data to be transformed and inserted in the project table based on what comes on a payload from my project management third party tool.
I do have the coalesce set to true to a unique id coming from the 3rd party tool but still seeing projects with the same ID being double inserted.
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11-14-2023 06:51 AM
which field on pm_project are you using for coalesce?
are you sure it's exact value and no leading or trailing spaces in the incoming field?
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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11-14-2023 09:15 AM
The field is called u_project_id in the import set and u_legacy_ticket on the pm_project
Thanks,
Vini